Consulting

CONSULTING

Contact us to discuss your requirements for a management consultant who can assist with the following:

 

Software Selection
  • Comprehensive Methodology-based selection process for ERP, salesforce systems and other software
  • Detailed and comprehensive business requirements analysis
  • Experience in Canada and Internationally
Customer Journey Mapping
  • Analysis of the customer’s journey and experience from start-to-end
  • Improved understanding of motivations and needs from the customer-perspective
  • Focus on business and customer outcomes that translate to better ROI
Strategic Planning
  • Detailed research on relevant issues
  • Facilitated workshops
  • Senior Executive and Board presentations
Digital Content Strategy
  • Website Architecture – analysis and design
  • Content writing for websites and/or social media, including customer issue resolution and responses
  • Editorial calendars
IT Management
  • Information architecture
  • Technology requirements planning
  • Strategic justification
Project Health-Checks
  • Methodologies
  • Issue identification
  • Risk management
Contract Management
  • Methodology
  • Training
  • Requests for proposal (RFP) or Tenders; focusing on outcomes-based requirements
Expert Witness in IT Projects
  • Mediation to bring troubled projects back on track
  • Analysis to support the litigation team in failed projects
  • Project Governance
Consultant Emeritus and Mentoring – Consulting to Consultants
  • Focused on business outcomes
  • Professional issues, including Objectivity and Ethics
  • Managing “difficult” clients and contracts through mediation

Relevant Qualifications

Certified Management Consultant
  • Member of the Order of Engineers of Quebec (OIQ)
  • Certified Management Consultants (CMC)
  • Certificate in Prince2 Project Management
  • Experience in Canada and internationally (Australia, Asia, Europe, USA, Caribbean)

Contact us to learn more about our experience.