Contact us to discuss your requirements for a management consultant who can assist with the following:

 

Software Selection

• Comprehensive Methodology-based selection process for ERP, salesforce systems and other software
• Detailed and comprehensive business requirements analysis
• Experience in Canada and Internationally

Customer Journey Mapping

• Analysis of the customer’s journey and experience from start-to-end
• Improved understanding of motivations and needs from the customer-perspective
• Focus on business and customer outcomes that translate to better ROI

Strategic Planning

• Detailed research on relevant issues
• Facilitated workshops
• Senior Executive and Board presentations

Digital Content Strategy

• Website Architecture – analysis and design
• Content writing for websites and/or social media, including customer issue resolution and responses
• Editorial calendars

IT Management

• Information architecture
• Technology requirements planning
• Strategic justification

Project Health-Checks

• Methodologies
• Issue identification
• Risk management

Contract Management

• Methodology
• Training
• Requests for proposal (RFP) or Tenders; focusing on outcomes-based requirements

Expert Witness in IT Projects

• Mediation to bring troubled projects back on track
• Analysis to support the litigation team in failed projects
• Project Governance

Consultant Emeritus and Mentoring – Consulting to Consultants

• Focused on business outcomes
• Professional issues, including Objectivity and Ethics
• Managing “difficult” clients and contracts through mediation

Relevant Qualifications

• Member of the Order of Engineers of Quebec (OIQ)
• Certified Management Consultants (CMC)
• Certificate in Prince2 Project Management
• Experience in Canada and internationally (Australia, Asia, Europe, USA, Caribbean)

Contact us to learn more about our experience.