Training strategies that deliver positive results

The best training strategies are those that are linked to the business strategy and under the auspices of a senior executive. Every CEO should be assessing the ROI on training to ensure that: a) the spend is valued by employees, and b) the training is implemented in the workplace by motivated staff. The most effective training strategies also include ways for the staff to demonstrate and/or implement their learnings.

Types of training can include:

  • One-on-one or in a group (when a number of staff have similar needs and levels of learning)
  • In-house or off-site (training venues play a critical role in the successful delivery of a program)
  • Conferences and seminars (especially industry-related events)
  • External evening or weekend classes (e.g. community colleges or universities)
  • E-Learning and web-conferencing (works well for distance learning with an expert or when staff are required to do the work on their own with a flexible schedule)
  • Coaching and/or mentoring – with internal or external coaches and mentors (this two-way learning can be extremely beneficial when transferring knowledge, or bridging the generation gap in an organization – with gen X, gen Y and millenials learning from each other).

The primary reason for offering a variety of training methods is that people have a variety of learning styles – some prefer visual cues, some perform well under auditory instruction, and some are tactile or kinesthetic learners.

Another reason to vary the style of teaching is based on the content being delivered. For example, processes are often best learned by hands-on training.

Retention of material and understanding, as well as ability to apply the learned task, will all be more effective if the style of learning is appropriate to both the content and the recipient’s learning approach.

All training and professional development should be delivered in a positive manner to create the best possible outcomes for participants and organizations. Staff should be encouraged to apply the training directly to their personal and professional lives – in an innovative manner – as soon as possible after receiving it. Workplaces that have a happy and motivated atmosphere not only have lower labor turnover but also have higher customer satisfaction. Training that helps employees believe they can achieve better results will allow them to build a positive mental picture of success for themselves and their organizations.

“Employers who actively sustain a positive environment could experience up to 25% improvements in efficiency and customer satisfaction.”            – Journal of Applied Psychology

Regardless of the type of training and/or delivery methods, remember to maintain enthusiasm for your organization’s available training programs by encouraging staff to not only participate but also to implement. An inspiring, forward-thinking program can raise the performance of teams and promote a positive attitude that “anything is possible” – thus achieving innovation and success throughout the whole organization.

Optimism in the workplace is good for your business and for your employees. (For more on the Optimism Factor, read Helen McDonald’s article on “The Power of the Positive”.)

Empowering your staff to apply what they learn will ensure that benefits are subsequently realized from training investments.

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